While Magento’s built-in email tools provide a good foundation, extensions like ecommerce management services by Amasty take email automation to the next level. With this extension, you can set up smarter workflows for email campaigns, follow-ups, and personalized communication with your customers. Whether you’re trying to re-engage abandoned cart users or send out targeted promotional offers, this tool ensures that your emails are timely, relevant, and effective. If you're aiming to enhance your customer communication strategy and improve conversion rates, this extension is definitely worth exploring.

Integrating a customer service platform with Magento 2 can vastly improve how you manage support tickets and live chat. Magento 2 doesn’t come with built-in customer service tools, but as magento 2 sort by best seller mentions, there are several platforms that integrate seamlessly with it, such as Amasty’s integration tools. These platforms can streamline communication with customers, making it easier to track issues, offer live chat, and provide a better overall support experience for your users.